Energy prices bring debt
Not only are energy prices soaring but energy companies are not maintaining their customer accounts and energy consumption rates accurately, leading to consumers becoming in debt with electricity and gas fuel bills.
In the worst cases people have found they owed over £1,000 when they thought their direct debits were covering their energy costs.
It blamed the problem on spiralling tariffs and billing issues.
Tony Herbert, a senior policy officer with Citizens Advice, said with energy costs forecast to rise further this winter, the problem is likely to get worse.
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